Of all the training that I do, conflict and resistant employees have remained in first & second place as the most sought after topics over the past 20 years. One of the problems that I experience on this topic, is incredibly inexact diagnosis of the sources of conflict inside organizations. It can usually be pinpointed.. read more →

Join us for the St. Cloud Area Breakfast Leadership Series October 2016 through June 2017 Effective Organizations, Leadership & Followership Over the past 34 years, I have had the privilege to assist organizations throughout the United States and Canada in the areas of better strategic planning (aka “Chainsaw Planning”©), more effective hiring & evaluation techniques, managing.. read more →

When employees have a clearer picture of what the organization is trying to accomplish, they have an increased opportunity to help accomplish those goals. When we see data displayed in the workplace, we understand what’s going on. An example is seeing the United Way thermometer displayed in a bank. As bank employees use a red.. read more →

My coaching clients are supervisors, managers, and C-level leaders. In almost every situation that I encounter with the coaching client, the coachee is usually pretty unaware of the perceptions of those around them. Image management speaks to a concept entitled the invisible resume. Individuals with strong invisible resumes have people speaking positively about them when they.. read more →

Over the past two years, many Big River Group clients have completed succession planning. However, some confusion exists regarding succession planning, and talent development. Succession planning is the “bulletproofing” that protects an organization from an unanticipated loss of key supervisors, managers or leaders. Succession planning also identifies positive transitions where individuals grow into new positions,.. read more →